Colderatti

https://colderatti.com/pages/warranty-policy

Colderatti Warranty Policy

Colderatti Cold Plunge User Guide – This guide includes everything you need to know about proper water care, stainless steel cleaning, and our deep clean protocol to protect your machine and stainless steel tub from against unnecessary and preventable damage, keeping your cold plunge performing at its best and looking new for years to come.

Water Care Supplies – Shop our complete water care kits, available for one-time purchase or as a convenient 6-month subscription. Each kit includes everything needed for simple maintenance. Using Colderatti filters is required to maintain your warranty.

Limited Lifetime Warranty

Certain stainless steel tubs that are marketed or referred to as having a lifetime warranty are warranted to the original owner to be free of defective materials, workmanship, and structural failure of the stainless steel tub for the lifetime of the product. This warranty does not cover any other parts or components beyond the stainless steel tub itself.

Requirements to Maintain Warranty:

• You must follow all routine care protocol and safety precautions outlined in the user guide.
• Use only Colderatti OEM water care items, filters, and components. Buy cold plunge supplies here.

4-Year Commercial Care+ Warranty (Commercial Use)

Colderatti guarantees to the original purchaser that the products and component parts are free of material and workmanship defects within the specified period.

• 4 Years: Metal frame/shell against defects like cracks or water loss.
• 2 Years: Core chiller functionality against malfunctions.
• 1 Year: Other components, including the LCD, pump, wheels, handles, and any other components not mentioned.

Requirements to Maintain Warranty:

• Use Colderatti OEM filters and parts exclusively.
• Perform routine maintenance, water care protocols, and safety precautions as outlined in the product user guide.
• Purchase the Commercial Maintenance Package: this provides the business with 100% of all OEM parts required for routine maintenance and warranty.

Failure to adhere to these requirements voids the warranty. In the case of voided warranty, technical support is available, and servicing will only be offered at Colderatti’s discretion, but without warranty protection.

4-Year Comprehensive Coverage Warranty (Residential Use)

• 4 Years: Metal frame/shell against defects like cracks or water loss.
• 2 Years: Core chiller functionality against malfunctions.
• 1 Year: Other components, including the LCD, pump, wheels, etc.

Requirements to Maintain Warranty:

• Use Colderatti OEM filters and parts exclusively.
• Perform routine maintenance, water care protocols, and safety precautions as outlined in the product user guide.
• Purchase the Maintenance Package.

1-Year Limited Warranty (Residential Use)

• Structure: Your Colderatti Cold Plunge is warranted against water loss due to defects in the shell, cracks, or delamination of the interior surface of the shell for one year from the original date of purchase.
• Core Functionality: Pumps, chillers, heaters, and the control system are warranted against malfunctions for one year from the original date of purchase.
• Other Components: All plumbing components, LED lighting, and mechanical parts are warranted for one year from the original date of purchase.

This limited warranty is void if non-Colderatti OEM parts are used or if a new Colderatti filter is not replaced at least 1x per month.

Rust-Through Protection – 316 Stainless Steel

Colderatti offers an included 1-year rust-through warranty on all cold plunge tubs and Hyperchillers made with 316 stainless steel. This warranty covers corrosion that penetrates the steel and causes structural damage, such as leaks or material failure, as well as significant visible rusting that affects the tub’s integrity or appearance.

To remain eligible, units must be maintained according to our standard care protocol, which includes:

• Monthly water changes.
• Every 3 months, deep clean according to our deep clean protocol with use of a descaler (recommended descaler: citric acid).
• Wiping down all surfaces monthly to remove mineral buildup and prevent staining.
• Minor early signs of rust can often be reversed with prompt cleaning using a descaler like citric acid.
• Using only Colderatti filters, sanitizers, chemicals, and mineral salts.

Do not:

• Allow mineral buildup or deposits to remain unflushed for extended periods.
• Use harsh abrasive cleaners or metal scrubbing pads that can damage the stainless surface.
• Neglect regular maintenance, as this can lead to surface staining or corrosion.

Note: Surface discoloration, staining, corrosion, or buildup from minerals is not covered by the warranty, as it is cosmetic, often reversible, and fully preventable with proper upkeep per our guidelines.

Make a Warranty Claim: What You Must Do

To make a warranty claim, contact the retailer or distributor where you purchased the product, with proof of purchase and a written description of the defect. If purchased directly from Colderatti, contact us at support@colderatti.com.

What We Will Do

At its discretion, Colderatti will repair or replace defective parts or products covered under this warranty. Removal, shipping, and reinstallation costs are the owner’s responsibility.

Warranty Limitations

This warranty is void if:

1. The product is altered, misused, neglected, or improperly maintained.
2. Non-Colderatti parts, filters, or accessories are used.
3. Regular recommended maintenance, water care protocol, or safety precautions are not followed.
4. Damage occurs due to exposure to freezing temperatures.

Disclaimers

Colderatti is not liable for incidental or consequential damages, including loss of use, water damage, or repair costs exceeding the original purchase price.

Legal Rights

This warranty provides specific legal rights. Other rights may vary by state. For further details or service inquiries, contact us at support@colderatti.com

Sunlighten

https://www.sunlighten.com/customer-service/warranty/

Saunas

Cabin saunas including mPulse, Signature, & Amplify Models

Residential:

• 7 years on cabinetry and heaters*
• 3 years on controls**
• 1 year on glass doors and audio***

Commercial:

• 5 years on cabinetry and heaters*
• 1 year on controls**
• 1 year on glass doors and audio***

Solo® System & Solo Domes

Residential:

• 7 years on Solo Domes and SoloPad
• 3 years on Solo System control box and SoloPad controls
• 1 year on SoloPad memory foam

Commercial:

• 5 years on Solo Domes and Solo Pad
• 1 year on Solo System control box and SoloPad controls
• 1 year on SoloPad memory foam

Accessories

• lumiNIR – 1 year

Solo Rise

Residential:

• 7 years on cabinetry
• 1 year on stereo

Commercial:

• 5 years on cabinetry
• 1 year on stereo

RED Light Therapy Panel

• Residential: 3 years limited warranty from purchase date
• Commercial: 1 year warranty from purchase date

RED Light Therapy Mask

• 1 year warranty from purchase date

Blaupunkt Premium Sound System

• 1 year manufacturer’s warranty

Chromotherapy

• 1 year manufacturer’s warranty

Water-Resistant Cover

• 1 year warranty covers the fabric becoming unserviceable due to normal usage and exposure conditions (including sunlight, mildew and atmospheric chemicals).

Warranty Disclaimers

• Cabinetry includes benches, floor grates, and heater cover frames.
• Controls include in-sauna tablet, sauna control pad, and power box.
• Audio includes stereos and Bluetooth amplifiers.

Warranty covers normal use for the product’s lifetime, defined as seven years. This includes replacement parts only and excludes costs or freight for parts shipped beyond 90 days from delivery. Labor and technician costs are not covered.

Warranty covers manufacturing defects only and does not include damage from mishandling.

Vacuactivus/CryoNick/CryoStar

https://vacuactivus.com/warranty-for-exercise-equipment/

EQUIPMENT LIMITED WARRANTY:

Standard one (1) year manufacturer’s warranty, which covers the body, motors, and parts of the equipment.

Clients may also elect to purchase an optional extended warranty service plan up to 3 years for continued coverage after the expiration of the standard warranty, but such election needs to be completed not later than 10 days after purchase.

Warranty Coverage

• Structural Frame / Body: 1 year
• Motors: 1 year
• Mechanical and Electrical Parts: 1 year
• Product Labor: 1 year
• High-Wear Console Items (headphone jacks, USB connectors): 90 days
• Touch Screens / Media Connectors: 90 days

Warranty Exclusions

This warranty does not cover defects or damages resulting from:

• Improper handling, misuse, or operation contrary to the intended purpose.
• Acts of force majeure (e.g., fire, flood, lightning).
• Mechanical damage caused by external forces.
• Modifications, alterations, or unauthorized repairs.
• Relocation, disassembling, assembling or installation by unauthorized third parties.
• Damage due to broken or tampered warranty seals.
• Improper connection to electric line which does not fit manufacturer’s requirement

Warranty Claim Procedure

All requests for technical support must be submitted via email to: sale@vacuactivus.com

Disclaimer & Release of Liability

The warranties herein are the exclusive warranties provided by Factory and supersede all prior oral or written representations.

Any implied warranties (merchantability, fitness for purpose) are limited in duration to the express warranty periods above.

Factory disclaims all liability in tort or otherwise for:

• Nonconformity or defect beyond express warranty terms.
• Damage to property or equipment.
• Loss of revenue, profit, or substitute equipment costs.

Order-contract shall be construed according to the laws of the State of California.

HealthyLine

https://healthyline.com/pages/warranty-policy

1-Year Limited Warranty
HealthyLine guarantees that all new HealthyLine-branded products purchased directly from the HealthyLine website, or any authorized distribution channel are free from defects in materials and workmanship when used under normal conditions and in accordance with the provided instructions.

If your product is found to be defective within one year of purchase and the defect is not due to incorrect or negligent use, you are eligible for a replacement from HealthyLine. A valid proof of purchase is required.

Warranty claim process:

• Contact HealthyLine’s support team to initiate a warranty claim
• Provide all relevant information about the claimed defect, order number/invoice, and the product’s serial number
• Photo or video documentation may be requested
• Obtain a Return Good Authorization (RGA) from HealthyLine before shipping the product back