Vacuactivus is a global leader in innovative wellness equipment, specializing in cryotherapy chambers and red light therapy. Known for blending cutting-edge technology with eco-conscious designs, their products are trusted by fitness centers and wellness clinics worldwide. Vacuactivus is dedicated to enhancing performance, recovery, and overall well-being with reliable, high-quality solutions.

Product Use and Warranty Agreement

Please read this agreement carefully before using this product. By using this equipment, you acknowledge that you have read, understood, and agreed to all the terms and conditions contained herein, and you consent to be legally bound by this agreement and special order-contract between Seller and Buyer

Manufacturer Warranty
Cryonick Wellness technology Factory/ VACUACTIVUS Medstarcom, as a manufacturer of fitness and spa equipment, warrants that all new products are free from defects in materials and workmanship for the warranty period specified below. The warranty period begins on the invoice date of the original purchase.

This warranty applies only to defects discovered within the warranty period and extends solely to the original purchaser of the product. Parts repaired or replaced under this warranty are covered only for the remainder of the original warranty period.

To submit a warranty claim, the Buyer must notify Cryonick Wellness technology Factory/ VACUACTIVUS Medstarcom or its authorized distributor within 10 days of discovering the nonconformity and must make the affected product available for inspection by Cryonick Wellness technology Factory or its authorized service representative. The Manufacturers obligations under this warranty are strictly limited as outlined below.

Warranty Coverage

• All Cryonick Wellness technology Factory products include a standard one (1) year manufacturers warranty, which covers the body, motors, and parts of the equipment.

• Clients may also elect to purchase an optional extended warranty service plan up to 3 years for continued coverage after the expiration of the standard warranty, but such election needs to be completed not later than 10 days after purchase.

The Manufacturer of Cryonick Factory fitness and spa equipment provides the following limited warranty, effective from the date of invoice, subject to proper use in accordance with the instruction manual:

• Structural Frame / Body: 1 year

• Motors: 1 year

• Mechanical and Electrical Parts: 1 year

• Product Labor: 1 year

• High-Wear Console Items (headphone jacks, USB connectors): 90 days

• Touch Screens / Media Connectors (color or other types): 90 days

An optional extended warranty technical support plan is available upon request on date of purchase

1. The Manufacturer undertakes to remedy, free of charge, any defects discovered during the warranty period.

2. For minor irregularities, replacement parts and instructions will be provided to minimize downtime.

3. For serious malfunctions, the Manufacturer will dispatch either its own service team or an authorized service representative to complete the repair.

4. Repairs will be completed within 90 days of the date of proper notification.

This warranty does not cover defects or damages resulting from:

• Improper handling, misuse, or operation contrary to the intended purpose.

• Acts of force majeure (e.g., fire, flood, lightning).

• Mechanical damage caused by external forces.

• Modifications, alterations, or unauthorized repairs.

• Relocation, disassembling, assembling or installation (reinstallation) of equipment by unauthorized third parties or customer self installation.

• Damage due to broken or tampered warranty seals.

• Improper connection to electric line which does not fit manufacturers requirement

This limited warranty does not apply to the following:

1. Software and Digital Systems

   • Any software updates.

   • Software defects that do not materially and negatively affect the exercise functionality of the product under normal use conditions at the time of installation.

2. Consumable and Cosmetic Items

   • Consumable goods and cosmetic parts, including plastic or painted surfaces, that are damaged or defaced due to abuse, misuse, accident, improper service or installation, mishandling, or unauthorized modification.

   • Cosmetic, structural, or functional damage (including rust, corrosion, or unusual wear) resulting from failure to follow the maintenance procedures described in the product documentation.

3. Unauthorized Repairs or Alterations

   • Repairs performed on Factory equipment without a valid serial number or where the serial tag has been altered or defaced.

   • Use or incorporation of any non-OEM (Original Equipment Manufacturer) replacement parts.

   • Modifications or design changes made by the user or unauthorized third parties.

4. Service and Maintenance Exclusions

   • Service calls for correcting improper installation or to instruct users on basic operation of the equipment.

   • Pickup and delivery charges related to repairs.

   • Any labor costs incurred beyond the applicable labor warranty period.

   • Failure to use required consumables (e.g., non-grease damage to cable raceways).

5. Components Not Covered

   • RFID tokens.

   • Cable raceway and fuse systems.

6. Damage from External Factors

   • Mechanical damage caused intentionally or unintentionally by external forces.

   • Thermal, chemical, or other damage from external factors beyond the Manufacturers control (including but not limited to power surges, lightning, flooding, or other force majeure events).

   • Improper protection of equipment from environmental factors such as humidity, temperature, or foreign objects.

   • Operation of equipment despite known faults or damage.

7. Improper Use

   • Damage resulting from use inconsistent with the instruction manual.

   • Damage caused by improper installation, relocation, or modification of installation settings.

   • Damage caused by misuse, neglect, or deliberate actions by the user or third parties.

   • Damage due heating elements operation